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000-028 Exam Sample Test
000-028 exam sample test is designed to give the candidate an idea of the content and format of the questions that will be on the 000-028 certification exam. Performance on the 000-028 sample test is NOT an indicator of performance on the IBM 000-028 certification exam and this should not be considered an assessment tool.

1. After reviewing organizational information with the client, the relevant service availability and performance management roles for the individuals involved in the service availability and performance management project must be identified.

Which organizational role aligns with a service availability and performance management role? 
A. Vendor Manager 
B. Facilities Manager 
C. Operations Manager
D. Human Resources Manager 
ANSWER KEY: C

2. Which information is mapped against functional paths within an organization?
A. roles and responsibilities
B. project sponsors and stakeholders
C. customer clients and implementers
D. requirements and IBM Tivoli product descriptions 
ANSWER KEY: A

3. What is the important action when deploying a service availability and performance management solution into a customer environment? 
A. define any future products that will be integrated into the solution
B. define the specific hardware requirements for the proposed solution
C. assist the client when they choose a professional services company
D. capture the service availability and performance management requirements, based on interviews with client decision makers and experts
ANSWER KEY: D

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